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Public Service

NASPAA Core Competency 4:

Demonstrate a clear commitment to the public good, accountability and transparency, ethical conduct, social justice, and the rule of law by respecting the diverse needs and perspectives of the citizens being served, thus ensuring the public interest is maintained.

Technology and Public Administration: Patient-centered, Technology-based Social Care Community Resource and Referral Platforms

This analysis emphasizes the pivotal role of technology in health justice, highlighting the current gaps in linking patients with vital social care services that tackle social health determinants. It calls for effective use of these services and advocates for stronger collaboration among healthcare providers, government, and community organizations. By shifting from a provider-centered to a patient-centered approach that fully leverages technology, accessibility and use of social care services can be greatly enhanced. The study exemplifies the public service perspective, emphasizing the need for administrative dedication to diverse public needs, specifically in healthcare technology. It underscores the crucial role of technology in providing barrier-free access to healthcare resources, showcasing the potential of public administration in resolving intricate social issues.

Application of the New Public Management Theory through the establishment of a Public-private Partnership specific to Healthcare Innovation

This artifact succinctly outlines the New Jersey Healthcare Innovation and Technology Hub, a novel application of the New Public Management theory, exhibiting an innovative evolution in public-private partnerships. Rather than traditional pairings between academia and pharmaceutical companies, the Hub champions a wider, diversified engagement approach that furthers both social and economic aims. This artifact emphasizes that profit-driven collaborations can yield significant social value, illustrating that profitability and social goals aren't inherently opposed. It also embodies the NASPAA's core competency of public service, showing how the Hub's transformative partnership model fosters health justice and social value within a profit-focused setting.

Guidelines for Best Practices in Peer Recovery Services

As a long-standing member of the New Jersey Professional Advisory Committee's (PAC) Peer Recovery Support Services (PRSS) Sub-committee, Michael helped to create the "Guidelines for Best Practices: Peer Recovery Services," a significant advancement in health justice for individuals with substance use disorder. This tool consolidates research-backed best practices to improve the quality of peer recovery support services for patients with substance use disorder. It sets minimum standards in education, examination, experience, ethics, and practice and guides aspiring peer workers. The guidelines aim to enhance care quality, advocate democratic values, and foster social equity. It focuses on offering equal, quality healthcare services, especially to those with substance use disorder, a frequently marginalized group. This initiative underlines the committee's commitment to health justice, public interest, and transparent, accountable service delivery.

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